Terms & Conditions

1. General provisions

These Terms & Conditions (hereinafter: the "Terms") set out the conditions and rules for using the website [www.syntera.hr] (hereinafter: the "Website") and the rights and obligations of its visitors (hereinafter: the "User" or "you").

By accessing and using the Website, you confirm that you have read and understood these Terms and agree to their application. If you do not agree with the Terms, please do not use the Website.

2. Service provider information

In accordance with the Electronic Commerce Act and the Companies Act, the details of the information society service provider are:

3. Content and purpose of the Website

The Website is informative and presentational in nature and serves to present the company Syntera d.o.o.

Content published on the Website does not constitute an offer within the meaning of the Civil Obligations Act, unless expressly stated otherwise for specific content. The published information does not constitute legal, financial, tax or other professional advice and should not be relied upon as a substitute for consulting a qualified professional.

We strive to keep the information on the Website accurate and up to date, but we do not guarantee its completeness, accuracy or timeliness. We reserve the right to change, supplement or remove any part of the content without prior notice.

4. Permitted use

You may use the Website only for lawful purposes and in a way that does not restrict or prevent its use by other visitors.

It is expressly prohibited to:

• gain unauthorised access to the Website, the server on which it is hosted, or any connected systems and databases;
• take actions that may overload, damage or disable the Website, including denial-of-service attacks;
• introduce or transmit malicious code, viruses or other harmful components;
• use automated tools (bots, spiders, data-scraping scripts) to systematically download Website content without our prior written approval;
• circumvent the Website's security or technical protection measures;
• use Website content in a way that infringes intellectual property rights or other rights of third parties.

We reserve the right to deny access to the Website to any User who acts contrary to these Terms or applicable regulations.

5. Intellectual property

All content on the Website — including texts, photographs, illustrations, graphics, videos, software code, design, layout, the name "Syntera" and associated marks and logos — is protected by intellectual property rights and is owned by Syntera d.o.o. or used under a valid licence from the rights holder.

You may browse the Website and download and print individual parts of the content solely for your own non-commercial use, provided that you do not remove authorship notices and other rights notices.

Reproduction, distribution, communication to the public, publication, adaptation or any other commercial use of the Website content is not permitted without our prior written approval.

To request permission to use content, please contact info@syntera.hr.

6. Disclaimer and limitation of liability

The Website and its content are provided "as is". We do not guarantee uninterrupted, timely or completely secure availability of the Website and are not liable for temporary unavailability caused by technical maintenance, equipment failure, network service interruptions or other circumstances beyond our reasonable control.

To the extent permitted by applicable law, we are not liable for indirect, incidental or consequential damage, loss of profit or loss of data arising from the use of, or inability to use, the Website.

Nothing in these Terms excludes or limits our liability for damage caused intentionally or through gross negligence, or any liability that cannot be excluded under mandatory regulations.

7. Links to third-party websites

The Website may contain links to websites operated by third parties. We provide such links solely for information and ease of navigation.

We have no control over the content, terms of use or privacy policies of third-party websites and accept no responsibility for them. We recommend that you review their terms before using such websites.

Linking to the Website is permitted provided that it does not create the impression of a business relationship, sponsorship or endorsement that does not exist, and that the link does not harm the reputation of Syntera d.o.o.

8. Personal data protection

The processing of Website visitors' personal data is governed by the Privacy Policy, which is available at [www.syntera.hr/politika-privatnosti] and forms an integral part of these Terms.

9. Changes to the Terms

We reserve the right to amend these Terms at any time. Amended Terms are published on the Website and take effect on the date of publication, unless a later effective date is specified with the amendment.

We recommend that you review the Terms periodically. Continued use of the Website after the amendments take effect constitutes acceptance of the amended Terms.

10. Governing law and disputes

These Terms and the use of the Website are governed by the law of the Republic of Croatia.

We will endeavour to resolve any dispute amicably. If this is not possible, the competent court in Pazin shall have jurisdiction.

If the User is a consumer within the meaning of the Consumer Protection Act, this provision does not affect their right to protection under the mandatory regulations of the country of their habitual residence, or the jurisdiction of the court determined by such regulations. A consumer may also initiate a dispute through the European online dispute resolution platform.

11. Final provisions

If any provision of these Terms is found to be void or unenforceable, this does not affect the validity of the remaining provisions. A void provision shall be replaced by the provision that most closely corresponds to its purpose.

Failure to invoke any right under these Terms shall not be deemed a waiver of that right.

For any questions regarding these Terms, please contact info@syntera.hr.